Anytime Professionals Pty Ltd as trustee for the Anytime Group Unit Trust (ABN 57 336 721 676 ) trading as Anytime Professionals (“Anytime Professionals”) is committed to protecting and respecting your privacy. We are bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth) (“the Privacy Act”).
Personal information is defined in the Privacy Act and means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Anytime Professionals owns and operates the Website across desktop, mobile, tablet and apps and including any subdomains.
We collect personal information for the purposes of conducting our business as an online marketplace. The personal information we collect from you will include information you give us when you:
The personal information that we collect on individuals may include, but is not limited to:
We only collect sensitive information in circumstances where you consent to the collection of this information, or it is reasonably necessary for, or directly related to, the purposes outlined above.
We will collect your personal information through various channels. This may be in person, over the phone, by post, facsimile or online.
Where reasonably practicable, we attempt to collect information directly from you. When we collect information, we will generally explain to you why we are collecting it, to whom we give it and how we will use or disclose it or, alternatively, those matters will be obvious from the circumstances.
The Website may have a pop up which asks you for permission to access your location. This is in order for the Website to provide the best possible services to you and to tailor the Website for your location.
If Anytime Professionals holds personal information that was collected for a primary purpose, then Anytime Professionals must not disclose the personal information for a secondary purpose unless users have consented to the use of the personal information or the users would reasonably expect that Anytime Professionals would use the information for the secondary purpose which is directly related to the primary purpose.
If we collect information about an individual from someone else, we will take reasonable steps to ensure that the individual is made aware of the matters above. In the event that Anytime Professionals receives unsolicited personal information, then Anytime Professionals will, as soon as practicable but only if lawful, destroy the information or ensure that the information is kept confidential.
We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way.
Anytime Professionals may collect non-personal information on the Website including, without limitation, which sections of the Website are most frequently visited, how often, and for how long. This data is always used as aggregated, non-personal information, and may be shared with Anytime Professionals partners to provide them with information relating to how Anytime Professionals visitors access and use the Website. This is done for the purpose of providing you with the best and most efficient services.
We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse. When no longer required, personal information is destroyed in a secure manner or deleted.
We may share your information with organisations, accountants, tax agents, bookkeepers, agents, contractors and subcontractors (“Anytime Professionals Network”) that assist us to provide information, products and services to you. Those organisations will receive only the information they need to help deliver the service. By using the Website, you consent to the disclosure of your information to the Anytime Professionals Network. We take reasonable steps to ensure that the Anytime Professionals Network are bound by confidentiality and privacy obligations in relation to the protection of your personal information. We may also disclose information when it is required by law.
Under the Privacy Act you have certain rights to access the personal information we collect and hold about you.
Information we hold about you can be accessed by logging into your account on the Website or by contacting us for further information. We will provide this information to you within a reasonable time. When requesting such access, please identify the precise type(s) of information requested.
We will process your request to provide you with your personal information held by us within 30 days. However, your rights to access personal information are not absolute and privacy laws dictate that we are not required to grant access in certain circumstances.
If we refuse to grant you access to your personal information, we will provide you with reasons for that decision (unless it is unreasonable to do so). If you would like to appeal this decision, we will inform you of the avenues available to do so.
If you would like a relative, spouse, or business associate to have access to your account, we will require written or verbal consent before speaking with them.
We take reasonable steps in the circumstances to ensure that the personal information that we collect, use and disclose is accurate, up to date and complete. Where an individual requests to have personal information corrected, we will take reasonable steps to correct the information, having regard to the purpose(s) for which it is held.
To request your personal information to be updated, please contact us at firstname.lastname@example.org.
Your personal information is not processed by staff outside of Australia.
Any complaints received by us will be referred for investigation by our compliance team and a written response will be provided to you as soon as possible.
If you are not satisfied by our response, you may acquire further information regarding privacy from the Office of the Australian Information Commissioner.